Bently Nevada™ Machinery Diagnostic Services

Machinery Diagnostics

Tough Problem? We Can Help!

Delivering accurate and objective diagnostics to help our customers solve their machinery problems - we've been doing that for more than 30 years.

 
Unparalleled Experience

Since 1972, we've been there, helping customers get to the root cause of their machinery problems. From the most complex turbomachinery and reciprocating equipment to general-purpose pumps and motors, our team of field engineers will provide an unbiased, objective diagnosis of your specific problem, regardless of manufacturer. Part of GE's Bently Nevada product line, our MDS capabilities include:

  • On-site and remote rotating machinery diagnostics and troubleshooting
  • Machinery startup/turnaround assistance
  • Condition monitoring system optimization
  • Field and shop rotor balancing
  • Machinery alignment services
  • Thermal growth studies
  • Rotordynamic modeling
  • Machinery failure analysis
  • Reciprocating machinery diagnostics
  • Specification consulting
  • Machinery diagnostics training

We have completed more than 10,000 machinery diagnostic projects and the results are maintained in an extensive archive so that lessons learned on one project benefit other projects where similar machinery problems are encountered. Our sophisticated IT capabilities allow MDS colleagues from around the world to easily collaborate in real time using this archive and their collective areas of expertise. This ensures that our extensive knowledge and deep experience can be brought to bear on each problem, regardless of where the machinery is located.

Strategically Located

Our team of close to 100 dedicated professionals is positioned in the principal industrial centers of nearly 20 countries around the world, ensuring we remain close to our customers and their machinery. When you call, it's likely that you'll have an experienced professional in your time zone that speaks your language and, of course, understands your machinery.

Tailored to Your Needs

Bently Nevada Machinery Diagnostic Services are available as part of an outsourced condition monitoring solution or on an as-needed, call-out basis - the choice is yours. With an installed machinery management System 1® or a portable ADRE® 408 System, our engineers can even provide assistance to remote locations, saving our customers the time and expense required to get an engineer on site.

One Call Away

To reach the nearest Bently Nevada MDS engineer, call your local Bently Nevada Service Manager or our 24/7 Technical Support Line, where a live person will respond rapidly to your service needs.

Inside USA: (800) 488-1915 (toll-free)
Outside USA: +1 (775) 215-1818

Related Links

Related Offerings

For More Information

For Bently Nevada, System 1 and other Optimization Software products:

Contact our Technical Support Staff
Call: +1 775 215-1818 or
Toll-free in US +1 800 488-1915 or
Send email at (form needs to pull up): Contact Bently Nevada Product Repair
Call: +1-775-215-1259 or
Toll-free in the US +1-800 227-5514