Controls Product Support

Unparalleled Expertise for Control Systems Support

We have the commitment, experience and technology to support you at every phase in the life of your system. Let us help you maintain, enhance and evolve your control systems.



Technical Support
For GE Control Platforms including GE manufactured control platforms, Mark series controls, EX2000 and 2100 excitation, Generator protection, HMIs, LCIs, and Accessories, contact the numbers below.

Original Control Installations - In or Out of Warranty
For your original GE turbine / generator installations, both in or out of warranty, contact your GE Services Manager at : 800-GE4-SERV (434-7378), toll-free in North America, or +1-540-378-3280 worldwide.

Aftermarket Control Retrofits - In or Out of Warranty
For aftermarket turbine / generator and plant-wide installations, both in or out of warranty, contact the GE customer service representative at 800-835-5182 toll-free in North America, or +1-303-678-2600 worldwide.

(Customer Service Representative; Ken Ramsay, Control Solutions)

Control Solutions based in Longmont, CO, supports GE Control Platforms including Hydro, DCS, Woodward Platforms, Mechanical Systems, OC 4000, OC 6000e and Aeroderivative Gas Turbines.

Control Systems for other GE Applications
For technical support for products from other GE businesses, please follow the links below:

  • GE Oil & Gas
  • GE Fanuc
  • GE Energy – Transmission & Distribution