System Service Agreements (SSAs) are designed to help reduce the risk and cost of maintaining your turbine, generator and plant-wide controls. GE offers a comprehensive menu of services customized to fit your site and fleet-specific needs.
SSA Features
HMI Cyber Asset Protection (CAP) - Designed to keep your operator stations, maintenance stations and communications operating at peak performance. Enables compliance with cyber-security standards.
Onsite Support - Experts available 24/7 through customer-enabled secure connection
Controller Software Upgrades – Access to enhanced features for improved reliability
Revision Control Software – Service that protects access to critical controls code
Hardware Upgrades – Reduce risk associated with component aging
Technical Support – Factory Engineering support customized to site-specific needs
Health Checks – A yearly proactive assessment of control equipment
Parts Support – Comprehensive parts support program/product life-cycle